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Warranty and Service

Please fill out the form only if you intend to manage a warranty or service issue!

Example: 1000092462

Case type

Description of the Problem

Name(s) of Product(s)

For warranty service, please write down the names and item numbers of the products.

The item SKU number can be found on the invoice or the website.

Photo of the faulty product

A maximum of 2 photos can be uploaded. The size of each photo must not exceed 2MB.

Upload product photos

If my warranty claim is accepted, I will return the faulty product as follows.

By submitting a warranty claim, I accept

Read more about the warranty and service fees here: https://greenaqua.hu/en/warranty-handling

I acknowledge that non-warranty repairs will incur additional service costs, for which we will provide a separate quotation.

I understand that in the case of non-warranty repairs, I am responsible for the costs of returning the product and delivering the repaired (or replaced) product.

Without an invoice, I will pay a warranty certificate replacement fee, which I agree to pay.