Defective Item Claim
Use this form to notify KORE Power of component issues
What to Expect
Several details about the defective component are required. As such, we recommend gathering the info listed below prior to starting the claim.
Address of Defective Item
Install Month and Year
Serial Number(s)
Description of Defect
Photos of the defect are required mechanical issues
KPMC & RMSC Firmware Versions
KPMC Warnings, Alarms & Faults
Log Files from before and after the event
Time Stamp of when the issue first appeared
Affected Rack(s) ID
One claim per issue.