We value your feedback and are committed to resolving your concerns. Before filing a formal complaint, please ensure you have contacted our support team at [email protected], as most issues can be resolved through this channel. Filing a formal complaint should be considered a last resort if prior efforts to address your concern have not been successful.

Please note our current claim processing time is 7 - 21 business days.

To ensure a prompt and efficient resolution, please provide detailed and accurate information in your complaint. Include a clear description of the issue, any relevant facts, and supporting documentation, if applicable. This will help us address your concern quickly and accurately, minimizing any delays in response.